Properos - Privacy Statement
We are committed to protecting your personal information. We want your personal data to remain yours. If you have questions about our privacy practices, please contact us at +1 (786) 357-5509 or Properos follows these privacy principles both online and offline in the collection, use, and security of customer information.

  • Provide you notice of our customer information practices.
  • Give you choices about how your data may be used for marketing purposes.
  • Provide you the opportunity to update or correct your personal information.
  • Use information security safeguards.
  • Commit to complying with applicable privacy requirements.
  • Provide you with means to contact us about privacy-related issues.

We value the relationship we have with our customers and we are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.

The following Privacy Policy describes the information and privacy practices for and all subsidiaries, related domains, occasions or events where your personal information is collected by Properos. When you provide us your personal information, you consent to the information practices described in this policy.
To assist you with reading through our Privacy Policy, we have provided questions and answers below that you may find helpful in understanding our privacy practices:

Privacy Policy FAQs:

  • What information does Properos collect from me?
  • When does Properos collect information from me?
  • How is my information used?
  • What information is provided to Properos from others?
  • Does Properos share my personal information with others?
  • Do I have choices regarding the use of my information for marketing purposes?
  • How does Properos secure my personal information?
  • How can I update my information?

  • What information does Properos collect from me?
    We may collect personal information such as:
    • - Your contact information (name, mailing address, phone number, e-mail address, etc.).
    • - Your billing/shipping information (credit card number, shipping address).
    • - Your personal preferences (product wishlists, etc.).

  • When does Properos collect information from me?
    While shopping or taking advantage of services available from us, we may ask that you provide
    personal information. For example, we request personal information when you:
    • - Set up an account online.
    • - Purchase products or services.
    • - Schedule delivery.
    • - Participate in a promotion or survey.
    • - Contact us with a question or concern.

  • How is my information used?
    We use the information you provide in order to:
    • - Fulfill requests for products, services or information.
    • - Administer loyalty programs.
    • - Schedule delivery.
    • - Provide customer services.
    • - Offer new products and services.

What if information is provided to Properos from others?
If you provide us information about others, or if others give us your information, we will only use that information for the specific reason it was provided. Examples include providing a friend's shipping address, using our Send-to-a-Friend option in our marketing e-mails or Gift Registry information.

Does Properos share my personal information with others?
Properos does not sell or rent your personal information to third parties. We may need to share your personal information with certain third parties such as our service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:

  • - Fulfilling our customers' orders.
  • - Delivering packages (UPS, USPS, FEDX).
  • - Maintaining our loyalty program.
  • - Processing credit card payments.

Do I have a choice regarding the use of my information for marketing purposes?
Properos is an opt-out organization. Once we receive your information, we may send you marketing communications that contain valuable promotions and other content. You always have the ability to opt-in or opt-out of receiving future marketing communications from Properos.
To opt-out of or opt-in to receiving marketing communications from Properos, please take one of the following actions:

  • 1- Follow the directions on the marketing e-mail from us. All marketing communications
    from Properos will tell you how to stop receiving them in the future.
  • 2- Call +1 (786) 357-5509 and provide your current contact information.
  • 3- Send a letter with your current contact information to: Properos LLC. 13501 SW 128th Street Suite 202, Miami, FL 33186.

If you send an e-mail or letter request, please be sure to include your full name, address, phone number and e-mail address and indicate specifically what type of marketing communication(s) (e.g., e-mail, direct mail) you wish to receive or stop receiving. This will ensure we identify you correctly in our systems and accurately process your request.

Properos will take appropriate steps to implement your request to opt-out of or opt-in to receiving marketing communications. Please note that due to production, mailing and system timelines, in order to remove you from our marketing lists, it may take up to: 14 business days for e-mails, direct mail.

Also, please note that even though you may have opted out of receiving marketing communications, you may still receive business-related communications such as order confirmations, product recall information, or updates or other organization-related communications.

How does Properos secure my personal information?
Whether you are shopping online or in our stores, we have security measures in place and take reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information under our control. Properos cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.

Because the security of your personal information is a high priority, we have taken numerous steps to ensure that it is processed confidentially, accurately and securely. Properos uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number.

How can I update my information?
Properos wants your information and marketing preferences to be accurate and complete. We provide several different methods for you to update your personal information. To update your information:
If you’ve created an account on, you can update your information after logging into your account
Call: +1 (786) 357-5509
Send a request to:
Attn: Customer Care
Properos LLC
13501 SW 128th Street
Suite 202
Miami, FL 33186

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